Reliability First
User-facing channels need durable storage, idempotency, and replay-safe event handling.
About Zephyr Labs
We help teams ship customer-facing AI channels with real operational reliability.
Our work sits at the intersection of conversation design, software architecture, and delivery operations. We do not ship demos. We ship channels that can run at scale with clear failure handling and observability.
Policy over Prompt Guessing
Business decisions belong in explicit gates and deterministic controls, not hidden prompt behavior.
Shared Infrastructure, Focused Experiences
Core turn infrastructure is reused while each experience keeps domain-specific behavior.